feat: Implement ticket commenting functionality

Adds the ability for users to comment on tickets, view comments, and distinguish between user and admin responses. Also introduces a new 'SUSPENDED' status for tickets and refactors database schema and API endpoints to support comments.

types.ts

@@ -125,8 +125,9 @@ export interface AuthResponse {
 export enum TicketStatus {
   OPEN = 'OPEN',
   IN_PROGRESS = 'IN_PROGRESS',
+  SUSPENDED = 'SUSPENDED', // New State
   RESOLVED = 'RESOLVED',
-  CLOSED = 'CLOSED'
+  CLOSED = 'CLOSED' // Closed without resolution (Archived/WontFix)
 }
 
 export enum TicketPriority {
@@ -152,6 +153,16 @@ export interface TicketAttachment {
   data: string; // Base64 Data URI
 }
 
+export interface TicketComment {
+  id: string;
+  ticketId: string;
+  userId: string;
+  userName: string;
+  text: string;
+  createdAt: string;
+  isAdminResponse: boolean;
+}
+
 export interface Ticket {
   id: string;
   condoId: string;
@@ -164,6 +175,7 @@ export interface Ticket {
   createdAt: string;
   updatedAt: string;
   attachments?: TicketAttachment[];
+  comments?: TicketComment[];
   userName?: string; // Joined field
   userEmail?: string; // Joined field
 }