feat: Initialize OmniSupport AI project structure

Sets up the basic project structure for OmniSupport AI, including:
- Vite build tool configuration.
- React and necessary dependencies.
- TypeScript configuration.
- Basic HTML and root component setup.
- Initial type definitions and mock data for core entities like tickets, agents, and queues.
- A README with setup instructions.
- A .gitignore file for common build artifacts and development files.

backend/db.js

@@ -0,0 +1,39 @@
+
+import mysql from 'mysql2/promise';
+import dotenv from 'dotenv';
+
+dotenv.config();
+
+const pool = mysql.createPool({
+  host: process.env.DB_HOST || 'db',
+  port: process.env.DB_PORT || 3306,
+  user: process.env.DB_USER || 'omni_user',
+  password: process.env.DB_PASSWORD || 'omni_pass',
+  database: process.env.DB_NAME || 'omnisupport',
+  waitForConnections: true,
+  connectionLimit: 10,
+  queueLimit: 0
+});
+
+export const query = async (sql, params) => {
+  try {
+    const [results] = await pool.execute(sql, params);
+    return results;
+  } catch (error) {
+    console.error('Database query error:', error);
+    throw error;
+  }
+};
+
+export const checkConnection = async () => {
+  try {
+    const connection = await pool.getConnection();
+    await connection.ping();
+    connection.release();
+    console.log('✅ Connected to MySQL Database');
+    return true;
+  } catch (error) {
+    console.error('❌ Database connection failed:', error.message);
+    return false;
+  }
+};