feat: Initialize OmniSupport AI project structure

Sets up the basic project structure for OmniSupport AI, including:
- Vite build tool configuration.
- React and necessary dependencies.
- TypeScript configuration.
- Basic HTML and root component setup.
- Initial type definitions and mock data for core entities like tickets, agents, and queues.
- A README with setup instructions.
- A .gitignore file for common build artifacts and development files.

backend/index.js

@@ -0,0 +1,47 @@
+
+import express from 'express';
+import cors from 'cors';
+import { checkConnection, query } from './db.js';
+
+const app = express();
+const PORT = process.env.PORT || 3000;
+
+app.use(cors());
+app.use(express.json());
+
+// Health Check & DB Init trigger
+app.get('/api/health', async (req, res) => {
+  const dbStatus = await checkConnection();
+  res.json({ 
+    status: 'ok', 
+    database: dbStatus ? 'connected' : 'disconnected',
+    timestamp: new Date().toISOString() 
+  });
+});
+
+// --- API ENDPOINTS EXAMPLES (To replace Mock Data) ---
+
+// Get All Agents
+app.get('/api/agents', async (req, res) => {
+  try {
+    const agents = await query('SELECT * FROM agents');
+    res.json(agents);
+  } catch (e) {
+    res.status(500).json({ error: e.message });
+  }
+});
+
+// Get Tickets
+app.get('/api/tickets', async (req, res) => {
+  try {
+    const tickets = await query('SELECT * FROM tickets ORDER BY created_at DESC');
+    res.json(tickets);
+  } catch (e) {
+    res.status(500).json({ error: e.message });
+  }
+});
+
+app.listen(PORT, () => {
+  console.log(`🚀 Backend Server running on port ${PORT}`);
+  checkConnection(); // Initial check
+});