feat: Initialize OmniSupport AI project structure

Sets up the basic project structure for OmniSupport AI, including:
- Vite build tool configuration.
- React and necessary dependencies.
- TypeScript configuration.
- Basic HTML and root component setup.
- Initial type definitions and mock data for core entities like tickets, agents, and queues.
- A README with setup instructions.
- A .gitignore file for common build artifacts and development files.

backend/package.json

@@ -0,0 +1,21 @@
+
+{
+  "name": "omnisupport-backend",
+  "version": "1.0.0",
+  "description": "Backend API for OmniSupport AI",
+  "main": "index.js",
+  "type": "module",
+  "scripts": {
+    "start": "node index.js",
+    "dev": "nodemon index.js"
+  },
+  "dependencies": {
+    "express": "^4.18.2",
+    "mysql2": "^3.9.2",
+    "cors": "^2.8.5",
+    "dotenv": "^16.4.5"
+  },
+  "devDependencies": {
+    "nodemon": "^3.1.0"
+  }
+}