feat: Initialize OmniSupport AI project structure

Sets up the basic project structure for OmniSupport AI, including:
- Vite build tool configuration.
- React and necessary dependencies.
- TypeScript configuration.
- Basic HTML and root component setup.
- Initial type definitions and mock data for core entities like tickets, agents, and queues.
- A README with setup instructions.
- A .gitignore file for common build artifacts and development files.

backend/schema.sql

@@ -0,0 +1,38 @@
+
+CREATE TABLE IF NOT EXISTS agents (
+  id VARCHAR(36) PRIMARY KEY,
+  name VARCHAR(255) NOT NULL,
+  email VARCHAR(255) UNIQUE NOT NULL,
+  password VARCHAR(255) NOT NULL,
+  role ENUM('superadmin', 'supervisor', 'agent') DEFAULT 'agent',
+  avatar TEXT,
+  queues JSON,
+  skills JSON,
+  created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
+);
+
+CREATE TABLE IF NOT EXISTS client_users (
+  id VARCHAR(36) PRIMARY KEY,
+  name VARCHAR(255) NOT NULL,
+  email VARCHAR(255) UNIQUE NOT NULL,
+  password VARCHAR(255) NOT NULL,
+  company VARCHAR(255),
+  status ENUM('active', 'inactive') DEFAULT 'active',
+  created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
+);
+
+CREATE TABLE IF NOT EXISTS tickets (
+  id VARCHAR(36) PRIMARY KEY,
+  subject VARCHAR(255) NOT NULL,
+  description TEXT,
+  status ENUM('APERTO', 'IN LAVORAZIONE', 'RISOLTO', 'CHIUSO') DEFAULT 'APERTO',
+  priority ENUM('Bassa', 'Media', 'Alta', 'Critica') DEFAULT 'Media',
+  customer_name VARCHAR(255),
+  assigned_agent_id VARCHAR(36),
+  queue VARCHAR(50),
+  created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
+);
+
+-- Insert Default Superadmin if not exists
+INSERT IGNORE INTO agents (id, name, email, password, role, queues) VALUES 
+('a0', 'Super Admin', 'fcarra79@gmail.com', 'Mr10921.', 'superadmin', '["General", "Tech Support", "Billing"]');