0102f0e285
Sets up the basic project structure for OmniSupport AI, including: - Vite build tool configuration. - React and necessary dependencies. - TypeScript configuration. - Basic HTML and root component setup. - Initial type definitions and mock data for core entities like tickets, agents, and queues. - A README with setup instructions. - A .gitignore file for common build artifacts and development files.
39 lines
1.2 KiB
SQL
39 lines
1.2 KiB
SQL
|
|
CREATE TABLE IF NOT EXISTS agents (
|
|
id VARCHAR(36) PRIMARY KEY,
|
|
name VARCHAR(255) NOT NULL,
|
|
email VARCHAR(255) UNIQUE NOT NULL,
|
|
password VARCHAR(255) NOT NULL,
|
|
role ENUM('superadmin', 'supervisor', 'agent') DEFAULT 'agent',
|
|
avatar TEXT,
|
|
queues JSON,
|
|
skills JSON,
|
|
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS client_users (
|
|
id VARCHAR(36) PRIMARY KEY,
|
|
name VARCHAR(255) NOT NULL,
|
|
email VARCHAR(255) UNIQUE NOT NULL,
|
|
password VARCHAR(255) NOT NULL,
|
|
company VARCHAR(255),
|
|
status ENUM('active', 'inactive') DEFAULT 'active',
|
|
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
|
|
);
|
|
|
|
CREATE TABLE IF NOT EXISTS tickets (
|
|
id VARCHAR(36) PRIMARY KEY,
|
|
subject VARCHAR(255) NOT NULL,
|
|
description TEXT,
|
|
status ENUM('APERTO', 'IN LAVORAZIONE', 'RISOLTO', 'CHIUSO') DEFAULT 'APERTO',
|
|
priority ENUM('Bassa', 'Media', 'Alta', 'Critica') DEFAULT 'Media',
|
|
customer_name VARCHAR(255),
|
|
assigned_agent_id VARCHAR(36),
|
|
queue VARCHAR(50),
|
|
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
|
|
);
|
|
|
|
-- Insert Default Superadmin if not exists
|
|
INSERT IGNORE INTO agents (id, name, email, password, role, queues) VALUES
|
|
('a0', 'Super Admin', 'fcarra79@gmail.com', 'Mr10921.', 'superadmin', '["General", "Tech Support", "Billing"]');
|